Mercure Exeter Southgate Hotel

Southernhay East, Exeter, United Kingdom, EX1 1QFshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

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Overview

Mercure Exeter Southgate Hotel is rated 4 stars and is placed about 13 km from A La Ronde. Featuring Georgian architecture, the hotel is opened since 1852.

The property is 10 minutes' walk from center of Exeter. The hotel is positioned in shopping district of Exeter in proximity to a castle, a gallery and a museum nearby.

The charming hotel offers easy access to golf courses and restaurants.

Exeter airport is a 15-minute drive from the property.

Rooms

Offering individual climate control, a minibar, a laptop safe, ironing facilities and a closet, en-suite guestrooms boast an English interior. Some rooms overlook the cathedral. Guests can make use of en suite bathrooms with a shower, a hairdryer and dressing gowns.

Eat & Drink

The hotel’s excellent restaurant serves a variety of Mediterranean dishes. Terrace Lounge bar is available on site. Guests can enjoy a meal in The New Horizon, which are located in a business area, about 10 minutes’ walk from Mercure Exeter Southgate Hotel.

Services

The hotel offers a business centre, a meeting room and a photocopier together with helpful staff.

Relax

Mercure Exeter Southgate Hotel also features a health club, a spa center and a hot tub as well as a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at GBP 12 per day.

Number of rooms:   156.

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Facilities
Wi-Fi
Parking

GBP 12 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu

Spa & Leisure

  • Indoor heated swimming pool
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 13 yearsExisting beddingFREEMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Exeter CathedralExeter Cathedral700 ft
Exeter Chamber of Commerce and IndustryExeter Chamber of Commerce and Industry700 ft
Stardust AmusementsStardust Amusements1700 ft
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Royal Devon and Exeter HospitalRoyal Devon and Exeter Hospital5000 ft
University of ExeterUniversity of Exeter1.0 mi
Exeter Services M5Exeter Services M52.8 mi
Sandy Park Rugby StadiumSandy Park Rugby Stadium2.7 mi
KillertonKillerton5.9 miKillerton House Broadclyst
Powderham CastlePowderham Castle6.1 miKenton
Exmouth MuseumExmouth Museum8.6 mi Exmouth EX8 1PWEngland
Dawlish Warren BeachDawlish Warren Beach9.3 mi Dawlish EX7 0NFEngland
Dawlish MuseumDawlish Museum10.0 miThe Knowle Barton Terrace Barton Terrace
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Getting around
Airports
Exeter (EXT)5.2 mi
Plymouth (PLH)32.7 mi
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Reviews
7.8
FabulousBased on  639  reviews
  • 1.8
    Guest rating

    The hotel itself was very nice, and the staff were helpful too (especially Elaine).

    £12 per night for parking is outrageous. At an expensive hotel, you expect to be able to park for free. Even so, 12 quid is crazy and was the main con for me.

  • 9.2
    Superb

    Brilliant location - particularly suitable for Graduation Week - good price. Swimming pool and gym a bonus. Despite being in city centre, it was very quiet and peaceful. Breakfast excellent. Easy parking was a major reason for choosing this hotel. This would be our first choice if we were visiting Exeter again. Particularly appreciated the fact that the bedrooms were not over heated and temperature could be adjusted to suit.

    A 5ft double would be more comfortable - Today it is more usual to find a 5ft double bed - your bathrooms are modern and attractive why spoil an otherwise perfect hotel with a small bed.

  • 7.0
    Very good

    Hotel location to city and shops.

    Cleanliness of room, carpet and chair fabric soiled, sand on bed sheets. Air condition in room did not operate and had to request a fan from reception.

  • 8.2
    Fabulous

    Very noisy group of travellers when we were there, not kept in check. Duvee too hot on bed, too cold without, need something in between.

  • 7.0
    Very good

    Location to city centre was good, staff were very courteous, rooms very clean, gym/spa facilities very good. Loved the aircon.

    Bar and foyer floors got very messy (3 weddings in 2 days) and were still messy at breakfast the next morning. Breakfast variety was very good but the Full English was disappointing, (5 out of 10) Sausage quality could be improved, and all food was sitting there getting hard under the lights. No fan in the bathroom.

  • 9.2
    Superb

    Very friendly, helpful staff. Brillaint location, <5minute walk into the city centre. Clean, comfortable room. All as would be expected of a 4* city hotel.

    The bar/restaurant area was a little dark, not helped by the fact it is decorated with very dark colours - but this is just personal opinion. The bar/restaurant area could also have been cleaner - crumbs on the floor, tables not cleared.

  • 7.8
    Fabulous

    Access to spa and gym. Excellent location.

    Bedroom's 1990 decor

  • 10.0
    Exclusive

    Very comfortable room, exellent location.

    Didnt have breakfast as it was so expensive

  • 6.2
    Good

    It is close to the central of city. We can go to city walk easily.

  • 8.8
    Superb

    The location and quality od service

  • 7.8
    Fabulous

    The swimming pool was very good and the service at the hotel was good too.

    I was asked if I'd like a newspaper in the morning but was not advised that I would have to pay over £2:50 each day for this.

  • 10.0
    Exclusive

    The best part of our stay was being able to use the Sauna and Jacuzzi.

  • 9.2
    Superb

    Staff were very friendly and helpful. Room was very comfortable. Location was perfect for a city centre break.

  • 7.4
    Very good

    The overall experience was just what was required for a business trip to Exeter - comfortable, all required facilities available, menu suitable for business-traveller budget.

    This is not a complaint: I forgot to take my hairbrush with me. However, the hotel was not able to provide a hairbrush or comb. As it was 7.15am, I was unable to obtain one from any shop in the city. It might be helpful to have a hairbrush or comb available (to borrow or purchase).

  • 4.2
    Guest rating

    It was a good hotel for location but a wedding was going on a Saturday afternoon eve so was impossible to get near the bar, very noisy

    Very dated rooms, beds to uncomfortable and squashed in the rooms to much furniture for a small room, needs updating though out.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 13 yearsExisting beddingFREEMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Exeter (EXT)5.2 mi
Plymouth (PLH)32.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
Cities nearby
  • Dunchideock hotels - 6 km
  • Exmouth hotels - 14 km
  • Crediton hotels - 11 km
  • Kenton hotels - 11 km
  • Whimple hotels - 15 km
  • Silverton hotels - 11 km
  • Topsham hotels - 7 km
  • Hele hotels - 13 km
  • Bridford hotels - 13 km
  • Dawlish hotels - 16 km